Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned Supplier Maintenance - Cloudcheck DVS Passport

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Aug 01, 2026 - 23:01 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 01, 2026 - 21:00 BST

Scheduled

This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Passport

Start Date and Time
2 August 2026 — 6:00AM AEST

End Date and Time
2 August 2026 — 8:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Posted Jul 27, 2026 - 05:43 BST

This scheduled maintenance affected: GBG Cloudcheck (Australian Passport).