Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GreenID Maintenance - ACI Red Shield Device ID

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Oct 05, 2026 - 09:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 05, 2026 - 06:00 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 05/10/2026 00:00 CDT
Maintenance End : 05/10/2026 03:00 CDT

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Sep 25, 2026 - 00:33 BST

This scheduled maintenance affected: GreenID (ACI Red Shield Device ID).