Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GBG ID3global Maintenance - Australia Passport

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Oct 03, 2026 - 22:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 03, 2026 - 20:00 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 03/10/2026 20:00 BST
Maintenance End : 03/10/2026 22:00 BST

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Sep 28, 2026 - 18:38 BST

This scheduled maintenance affected: GBG ID3global (Australia Passport (0303)).