Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

ID3global Production - Urgent Maintenance Window

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Aug 30, 2026 - 01:30 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 30, 2026 - 01:00 BST

Scheduled

Dear Customer,

We will be performing emergency maintenance to proactively safeguard service reliability. Customers may experience up to 15 minutes of downtime during this window.

Please accept our apologies for any inconvenience this may cause.

Posted Aug 29, 2026 - 21:45 BST

This scheduled maintenance affected: GBG ID3global (ID3global Service).