Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GBG ProID Maintenance - Multiple Services

Scheduled for Nov 14, 18:00 GMT  -  Nov 15, 02:00 GMT

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 14/11/2026 18:00 GMT
Maintenance End : 15/11/2026 02:00 GMT

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.
Posted Oct 14, 2026 - 09:22 BST