Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

"Notification of Planned GreenID Maintenance - DVS - NT Birth, Marriage and Change of Name Certificates"

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.
Posted Aug 06, 2026 - 08:31 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 06, 2026 - 08:00 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 06/08/2026 17:00 AEST
Maintenance End : 06/08/2026 17:30 AEST

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.
Posted Aug 06, 2026 - 00:42 BST
This scheduled maintenance affected: GreenID (DVS - NT Birth, Marriage and Change of Name Certificates).