Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

"Notification of Planned GBG Cloudcheck Maintenance - Australian Birth Certificate,Australian Marriage Certificate,Australian Name Change Certificate"

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Sep 10, 2026 - 12:02 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 10, 2026 - 10:00 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 10/09/2026 19:00 AEST
Maintenance End : 10/09/2026 21:00 AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Sep 07, 2026 - 02:16 BST

This scheduled maintenance affected: GBG Cloudcheck (Australian Birth Certificate, Australian Marriage Certificate, Australian Name Change Certificate).