Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GBG Detected Maintenance - Detected Dashboard

Scheduled for Nov 2, 00:00 GMT  -  Nov 3, 00:00 GMT

Scheduled

Dear GBG Detected User

Please see details of Release v9.10 - Monday 2 November 2026

New Feature:
Registered Address Verification
Validates the registered address gathered from the data source when a Profile is added.
Key Features
• Case Management Display - Updated Address page displays submitted address against the validated address and the outcome of the validation
• Risk Engine Rule - A new library rule to assess entities address verification results
Key Benefits
• Reduced Manual Review Time - Automatically verifies addresses upon import without requiring manual copy-pasting into third-party lookup tools
• Improved Risk Precision - Enables risk engine scoring based on verifiable address match outcomes and verification codes
Note - if you would like this enabled on your account please reach out to your account manager.

Improvements:
• New Setting in People Verification - Forms Fallback
• When Forms fallback is enabled any individual in the Verify Portal that fails an ID3 check will be asked to complete any forms set for this scenario. For example, require proof of address to be provided if ID3 fails
• Rules follow the existing logic for ID Documents fallback and both can be used together


Any questions, please contact GBG Detected Support.
Posted Oct 19, 2026 - 18:18 BST
This scheduled maintenance affects: GBG Detected (Detected Dashboard).