Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

"Notification of Planned GreenID Maintenance - Multiple Services"

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Sep 03, 2026 - 16:30 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 03, 2026 - 11:30 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 03/09/2026 20:30 AEST
Maintenance End : 04/09/2026 01:00 AEST
Outage Window: Up to 15 minutes; starting at 10:15 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Sep 01, 2026 - 04:02 BST

This scheduled maintenance affected: GreenID (ASIC Personal Name Search, Experian Australian Credit Header, Australian Tenancy File, Data Co-Op Database, FCS NAD File, NZTA NZ Drivers Licence, Experian NZ Credit Header, FCS Experian Data Sources, Segmented Experian Credit Header Data (AU), Segmented Experian Credit Header Data (NZ), NZ Experian Tenancy (FCS)).