Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GBG IDscan Maintenance - IDscan Identify

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.
Posted Oct 08, 2026 - 05:30 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 08, 2026 - 05:00 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 08/10/2026 05:00 BST
Maintenance End : 08/10/2026 05:30 BST

During the dates/times specified, the service may be unavailable and failures could occur for the below items.

Any questions, please contact GBG Customer Support.
Posted Oct 02, 2026 - 14:46 BST
This scheduled maintenance affected: GBG IDscan (IDscan Identify).