Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Supplier Service Incident for - GBG Cloudcheck - Australian Electoral Commission

Incident Report for GBG Identity

Resolved

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 23/10/2026 13:40 AEDT

Incident Resolution Time: 23/10/2026 17:48 AEDT

Posted Oct 23, 2026 - 07:57 BST

Investigating

Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.

Posted Oct 23, 2026 - 04:31 BST

This incident affected: GBG Cloudcheck (Australian Electoral Commission).