Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 07/09/2026 10:45 AEST
Incident Resolution Time: 09/09/2026 12:00 AEST
Posted Sep 09, 2026 - 06:53 BST
Update
Remediation efforts are in progress, and positive responses are now being received from the VEVO source. We will provide a further update once we receive confirmation from our source provider.
Incident Start Time: 07/09/2026 10:45 AEST
Next Update: 09/09/2026 17:00
Posted Sep 09, 2026 - 06:10 BST
Update
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.
Incident Start Time: 07/09/2026 10:45 AEST
Next Update: 09/09/2026 13:00 AEST
Posted Sep 09, 2026 - 00:15 BST
Update
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. Our supplier has identified the issue and we will provide an update once it is resolved.
Incident Start Time: 07/09/2026 10:45 AEST
Next Update: 09/09/2026 09:00 AEST
Posted Sep 08, 2026 - 07:04 BST
Update
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. Our supplier has identified the issue and we will provide an update once it is resolved.
Incident Start Time: 07/09/2026 10:45 AEST
Next Update: 08/09/2026 15:00 AEST
Posted Sep 08, 2026 - 03:06 BST
Update
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We have contacted the supplier and are awaiting a response.
Incident Start Time: 07/09/2026 10:45 AEST
Next Update: 08/09/2026 12:00 AEST
Posted Sep 08, 2026 - 00:08 BST
Investigating
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Posted Sep 07, 2026 - 07:53 BST
This incident affected: GreenID (Working Visa - VEVO).