Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Retrospective Service Disruption - GBG ID3global - Brazil CPF (0534)

Incident Report for GBG Identity

Resolved

Our supplier experienced a service disruption that may have prevented you from accessing or processing transactions.

The incident duration was between 17/07/2026 14:30 - 17/07/2026 17:30 BST

We have escalated this to the supplier and will continue to engage with them regarding service improvements.

To customers that have been affected by this issue, we would like to apologise.

Posted Jul 30, 2026 - 11:46 BST

This incident affected: GBG ID3global (Brazil CPF (0534)).