Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

"Notification of Planned GreenID Maintenance - DVS - VIC Birth, Marriage and Change of Name Certificates"

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Sep 01, 2026 - 14:01 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 01, 2026 - 07:02 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 01/09/2026 16:00 AEST
Maintenance End : 01/09/2026 23:00 AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Aug 28, 2026 - 07:24 BST

This scheduled maintenance affected: GreenID (DVS - VIC Birth, Marriage and Change of Name Certificates).