Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned Supplier Maintenance - Land Registry

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.
Posted Oct 25, 2026 - 12:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 25, 2026 - 10:00 GMT

Scheduled

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted Oct 22, 2026 - 15:30 BST
This scheduled maintenance affected: GBG Investigate (Land Registry - Extract Service, Land Registry - Online Ownership Verification).