Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

"Notification of Planned GreenID Maintenance - DVS - QLD Birth, Marriage and Change of Name Certificates,DVS - WA Birth, Marriage and Change of Name Certificates"

Scheduled for Sep 17, 11:00 - 15:00 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 17/09/2026 20:00 AEST
Maintenance End : 18/09/2026 00:00 AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Sep 07, 2026 - 03:16 BST

This scheduled maintenance affects: GreenID (DVS - QLD Birth, Marriage and Change of Name Certificates, DVS - WA Birth, Marriage and Change of Name Certificates).