Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Retrospective Service Disruption - GreenID - Experian Australian Credit Header

Incident Report for GBG Identity

Resolved

Our supplier experienced service disruption (intermittent) that may have prevented you from using our:

Experian Australian Credit Header

Start Date and Time
28/08/2026 03:57 AEST

End Date and Time
28/08/2026 06:50 AEST

We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.
Posted Aug 28, 2026 - 00:21 BST
This incident affected: GreenID (Experian Australian Credit Header).