Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GreenID Maintenance - ACI Red Shield Device ID

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Oct 22, 2026 - 05:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 22, 2026 - 02:00 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 21/10/2026 20:00 CDT
Maintenance End : 21/10/2026 23:00 CDT

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Oct 12, 2026 - 23:53 BST

This scheduled maintenance affected: GreenID (ACI Red Shield Device ID).