Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

"Notification of Planned GBG ID3global Maintenance - New Zealand DIA Birth (0315),New Zealand DIA Citizen (0316),New Zealand DIA Passport (0317)"

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Aug 30, 2026 - 04:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 29, 2026 - 11:00 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 29/08/2026 11:00 BST
Maintenance End : 30/08/2026 04:00 BST

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Aug 25, 2026 - 09:37 BST

This scheduled maintenance affected: GBG ID3global (New Zealand DIA Citizen (0316), New Zealand DIA Passport (0317), New Zealand DIA Birth (0315)).