Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Maintenance - IDscan Enterprise UK Production

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.
Posted Sep 08, 2026 - 08:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 08, 2026 - 06:00 BST

Scheduled

Dear Customer,

Please be advised that the IDscan Enterprise UK Production platform will undergo a scheduled maintenance window to support performance testing activities. This testing is being conducted to help ensure the continued performance, stability, and reliability of the service.

No service impact is anticipated during this maintenance window, and the platform is expected to remain fully available throughout.

Thank you for your understanding.

GBG
Posted Sep 07, 2026 - 15:12 BST
This scheduled maintenance affected: GBG IDscan (Hosted Platform (UK PROD)).