Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GreenID Maintenance - DVS - Australian Passport

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Oct 03, 2026 - 21:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 03, 2026 - 19:00 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 04/10/2026 06:00 AEDT
Maintenance End : 04/10/2026 08:00 AEDT

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Sep 28, 2026 - 06:21 BST

This scheduled maintenance affected: GreenID (DVS - Australian Passport).