Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

"Notification of Planned GBG Cloudcheck Maintenance - Experian New Zealand,Experian Australia"

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Sep 03, 2026 - 16:31 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 03, 2026 - 11:31 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 03/09/2026 20:30 AEST
Maintenance End : 04/09/2026 01:00 AEST
Outage Window: Up to 15 minutes; starting at 10:15 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Sep 01, 2026 - 04:07 BST

This scheduled maintenance affected: GBG Cloudcheck (Experian Australia, Experian New Zealand).