Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GBG ID3global Maintenance - Australia Passport, Australia Medicare, Australia Driving Licence

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.
Posted Oct 09, 2026 - 01:30 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 09, 2026 - 01:02 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 09/10/2026 01:00 BST
Maintenance End : 09/10/2026 01:30 BST

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.
Posted Oct 07, 2026 - 18:24 BST