Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GreenID Maintenance - DVS - WA Birth, Marriage and Change of Name Certificates

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Oct 17, 2026 - 09:30 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 17, 2026 - 07:30 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 17/10/2026 17:30 AEDT
Maintenance End : 17/10/2026 19:30 AEDT

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Oct 06, 2026 - 05:11 BST

This scheduled maintenance affected: GreenID (DVS - WA Birth, Marriage and Change of Name Certificates).