Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

"Notification of Planned GreenID Maintenance - Multiple Services"

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Aug 30, 2026 - 12:01 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 30, 2026 - 09:01 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 30/08/2026 18:00 AEST
Maintenance End : 30/08/2026 21:00 AEST

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Aug 24, 2026 - 00:50 BST

This scheduled maintenance affected: GreenID (ASIC Personal Name Search, Experian Australian Credit Header, Australian Tenancy File, Data Co-Op Database, FCS Public Number Directory, FCS NAD File, NZTA NZ Drivers Licence, Experian NZ Credit Header, TINZ - Tenancy Information (NZ), FCS Experian Data Sources, NZ Personal Property Securities Register (PPSR), Segmented Experian Credit Header Data (AU), Segmented Experian Credit Header Data (NZ), NZ Experian Tenancy (FCS)).