Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GBG Detected Maintenance - Multiple Services

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.
Posted Oct 16, 2026 - 00:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 15, 2026 - 00:00 BST

Update

We will be undergoing scheduled maintenance during this time.
Posted Oct 13, 2026 - 11:22 BST

Scheduled

Dear GBG Detected User

Please see details of Release 9.9 - Thursday 15th October

Improvements:

Onboarding Portal UX Improvements
Continuing the improvements made in early September, these changes focus on the representative capture modules:
Representative modules have a finalise step
Guidance panel updates give clearer instructions
New External APIs
Update a representative - update details of an existing representative
Update verify flow for a representative - update the verify configuration for a representative
Updates to External APIs
Search for an entity - allow search with only company number
Create representative - new flag that determines screening upon creation
Screening directors
New setting to allow automatic screening of data source directors
Ability to select all in the data source modal to either Import or Import and Screen
Removed unused v1 webhook settings from the Integration Information page

Many thanks

Any questions, please contact GBG Detected Support.
Posted Oct 07, 2026 - 19:33 BST
This scheduled maintenance affected: GBG Detected (Detected Platform).