Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GBG Cloudcheck Maintenance - QLD Birth, Marriage and Change of Name Certificates

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.
Posted Oct 21, 2026 - 12:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 21, 2026 - 07:01 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 21/10/2026 17:00 AEDT
Maintenance End : 21/10/2026 22:00 AEDT

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.
Posted Oct 14, 2026 - 06:44 BST