Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Service Incident for GBG ID3global - Document Image Validation (2002)

Incident Report for GBG Identity

Resolved

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 10/10/2026 10:48 BST

Incident Resolution Time: 10/10/2026 17:43 BST

Posted Oct 10, 2026 - 19:43 BST

Investigating

We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

Posted Oct 10, 2026 - 17:20 BST

This incident affected: GBG ID3global (Document Image Validation (2002)).