Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

"Notification of Planned GreenID Maintenance - ACI Red Shield Device ID"

Scheduled for Sep 13, 00:00 - 04:00 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 12/09/2026 18:00 CDT
Maintenance End : 12/09/2026 22:00 CDT

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Sep 07, 2026 - 02:37 BST

This scheduled maintenance affects: GreenID (ACI Red Shield Device ID).