Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

"Notification of Planned GBG ID3global Maintenance - Multiple Services"

Scheduled for Oct 11, 21:00 - 21:30 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 11/10/2026 21:00 BST
Maintenance End : 11/10/2026 21:30 BST

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Sep 04, 2026 - 19:10 BST

This scheduled maintenance affects: GBG ID3global (UK Credit Bureau (Basic) (0394), UK Credit Bureau (Advanced) (0395), UK Consumer Bank Account Verification (0503), UK Commercial BAV (0504)).