Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

ID3global Production - Maintenance Window Deferred

Scheduled for Aug 31, 18:00 - 18:01 BST

Scheduled

Dear Customer,

The planned maintenance activity previously scheduled for 1st and 2nd of September will no longer proceed as planned and will be rescheduled.

All services remain fully operational, and no customer action is required. We will provide a further update and revised schedule once new dates have been confirmed.

Thank you for your patience and understanding.
Posted Aug 31, 2026 - 17:51 BST
This scheduled maintenance affects: GBG ID3global (ID3global Service).