Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GreenID Maintenance - Simple KYC Platform

Scheduled for Oct 29, 11:00 - 11:15 GMT

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 29/10/2026 22:00 AEDT
Maintenance End : 29/10/2026 22:15 AEDT

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.
Posted Oct 18, 2026 - 23:29 BST
This scheduled maintenance affects: GreenID (Simple KYC Platform).