Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GBG Investigate Maintenance - Land Registry - Extract Service,Land Registry - Online Ownership Verification

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Aug 01, 2026 - 23:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 01, 2026 - 19:00 BST

Update

We will be undergoing scheduled maintenance during this time.

Posted Jul 30, 2026 - 12:22 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 01/08/2026 19:00 BST
Maintenance End : 01/08/2026 23:00 BST

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Jul 30, 2026 - 12:20 BST

This scheduled maintenance affected: GBG Investigate (Land Registry - Extract Service, Land Registry - Online Ownership Verification).