Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GreenID Maintenance - Australian Tenancy File

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.
Posted Oct 16, 2026 - 23:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 16, 2026 - 21:00 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 17/10/2026 07:00 AEDT
Maintenance End : 17/10/2026 09:00 AEDT

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.
Posted Oct 12, 2026 - 05:04 BST
This scheduled maintenance affected: GreenID (Australian Tenancy File).