Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

"Notification of Planned GBG ID3global Maintenance - Multiple Services"

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Aug 10, 2026 - 16:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 10, 2026 - 14:00 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 10/08/2026 14:00 BST
Maintenance End : 10/08/2026 16:00 BST

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Aug 07, 2026 - 16:16 BST

This scheduled maintenance affected: GBG ID3global (France Consumer (0568), France Residential (0569), France Utility 2 (0570), France Residential 3 (0572), India Aadhar card (0581), Italy Consumer (0587), Italy Credit Bureau (0588), Italy Residential (0589), Spain Consumer (0595), Spain Utility (0597), Spain Residential (0599)).