Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GBG ID3global Maintenance - Multiple Services

Scheduled Maintenance Report for GBG Identity

Completed

The scheduled maintenance has been completed.

Posted Aug 09, 2026 - 02:01 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 09, 2026 - 00:00 BST

Update

We will be undergoing scheduled maintenance during this time.

Posted Jul 30, 2026 - 12:32 BST

Update

We will be undergoing scheduled maintenance during this time.

Posted Jul 30, 2026 - 12:16 BST

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 09/08/2026 00:00 BST
Maintenance End : 09/08/2026 02:00 BST

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.

Posted Jul 30, 2026 - 12:13 BST

This scheduled maintenance affected: GBG ID3global (UK Bank Account Verification (0261), UK Credit Header (0154/0155), UK Geo Affordability (0392), UK Geo Lifestyle (0322)).