Identity Data, Documents & Biometrics

Below you'll find status information for GBG Identity Data, Documents & Biometrics.

Notification of Planned GreenID Maintenance - ConnectID

Scheduled Maintenance Report for GBG Identity

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 26, 2026 - 22:00 GMT

Scheduled

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 27/10/2026 09:00 AEDT
Maintenance End : 28/10/2026 05:00 AEDT

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Any questions, please contact GBG Customer Support.
Posted Oct 22, 2026 - 06:59 BST
This scheduled maintenance affects: GreenID (ConnectID).